Research Ops
Discover and understand the principles
Why take this course?
Support UX Researchers doing and managing research, increasing the efficiency and impact of research
Learn about the key building blocks of ResearchOps, and turn knowledge into action
Once you’ve finished the training, you have the means to kick-off Research Operations practices in your organization
Best suited for
Format
- 2 half-day sessions
- 7 hours
- Day 1 and 2 - 09:30 AM to 1 PM
- Small training groups: Individual or private group
- Practical training with exercises and concrete examples
- Networking with specialists from many sectors
Course structure
50%theory
20%discussion
30%practice
- Hands-on exercises using real-world scenarios with direct feedback
- Lecture sessions about ResearchOps concepts, frameworks and best-practices
- Collaborative discussions
Take a look
Program
The context of organizations
- Day 1
- Why customer centricity is one of the most strategic challenges of organizations today
- The history of Ops
An introduction to ResearchOps
- Day 1
- What is ResearchOps?
- The 6 ResearchOps components
- How ResearchOps can support teams
- Concrete examples of successful implementation of Ops
How to operationalize
- Day 2
- ResearchOps as a service
- How to start with your Ops service
- How to measure and show the value of Ops
Mapping the state of your research practice
- Day 2
- Identify who are your future ResearchOps users
- Mapping the current state of the Research practice in your organization
What you will receive
Professional training certificate
Slides
Toolkit
Community Access
What you will need
Computer to work during the practical exercises
Fast and stable Internet connection
Camera and microphone to participate in quizzes and group discussions
The UX Writing program
A 2-level course that grows your expertise, teaching you to write clear interface text and design strategic, multi-channel content that enhances the user experience.
Enrol if you’re looking for:
- Content strategy and content design
- Chatbots and voice assistant
- User research and testing content
- Translation and localisation
Buy levels 1 and 2 and save 15%
Level 1 + 2
- Discount of 80€
- +1 hour of individual mentoring
- Choose the edition you want to participate in
Enrol if you’re looking for:
- What is UX
- The role of a UX Writer
- Principles and best practices for writing
- Writing for interface elements
Buy levels 1 and 2 and save 15%
- Discount of 80€
- +1 hour of individual mentoring
- Choose the edition you want to participate in
Frequently asked questions
In what language are the course available?
The course is taught in Portuguese.
What are the pre-requisites for this course?
To participate in this course, you’ll need a computer to work on the exercises, a fast and stable internet connection and a camera and microphone to participate in quizzes and group discussions.
Is there an exam?
Yes, done in the last day.
- Online
- 30 minutes
- 30 true/false questions
- 20+ correct to be approved
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