User testing, in practice

Learn hand’s on how to prepare, moderate and analyze usability tests.

Next edition

Duration

14 hours

Format

In Person

Lisbon

Language

Portuguese

Early bird discount
 (before
 
Jan 22, 2025
)
Early bird discount

Price

522€
580
VAT exempt
522
580
VAT exempt

Why take this course?

Practice moderation with real participants

From remote testing to guerrilla intercepts, you will test real products, with real, anonymous target users.

Get to know our UX Lab

We will share tips and tricks on how to create a effective usability lab.

Spark the UX maturity of your company

Because, nothing changes a designer, developer, or CEO’s mindset more than participating in testing with real users.

Best suited for

  • UX, UI and Product Designers
  • UX Researchers who want to deepen their knowledge
  • UX Leads looking to better integrate testing into their projects
  • Product Owners and Project Managers looking for the basics of testing products with their clients

Format

  • In-person training at Tangível, Lisbon
  • 2-day course:
    Tuesday – 09:30 to 17:30
    Wednesday – 09:30 to 17:30
  • Small class up to 16 participants

Course structure

40%theory

20%discussion

40%practice

  • Practice different practical exercises and receive imediate feedback from the instrutors
  • Lecture segments introduce topics and techniques
  • Throughout the day, several discussions are held

Take a look

After this course, you will be able to:

  • Learn how to prepare, conduct, and observe a usability test (in-person, remote anf guerrilla).
  • Know additional methods and tools to traditional qualitative testing.
  • Learn how to adjust the testing approach to the project at hand: nature, life cycle, constraints.
  • Practice to synthesize findings, build feasible recommendations, and effectively communicate results.

Program

  1. Introduction
    1. What is user testing?
    2. Why test?
    3. Common myths
  2. Defining the Test
    1. Test plan - what, when, where, how, with whom
    2. Estimation
    3. Test script (moderated vs. unmoderated)
    4. Writing effective tasks
    5. Pilot testing
  3. Test Sessions
    1. Test dynamics
    2. In-person vs. remote
    3. Before starting...
    4. Moderation techniques
    5. How to observe?
    6. Before finishing...
  4. Analyzing Results
    1. How to consolidate?
    2. Severity
    3. Writing effective findings
    4. Formulating recommendations
    5. Reporting
    6. Other specific tests and complementary methods
  5. In Practice
    1. Testing in Agile
    2. Testing in the product lifecycle
    3. Different approaches (e.g., Steve Krug)
    4. GDPR and inclusion
    5. Tools and software
    6. Scaling
    7. Testing lab

What you will receive

Professional training certificate

Slides

Toolkit

Community Access

Testimonies

It was an incredible experience! As a junior UX Designer, I feel like I learned so much over these two days that helped me gain more confidence in conducting user tests and equipped me with the knowledge to approach this practice in a more structured and accurate way.
Bruna HenriquesUX/UI Designer

Academy numbers

  • 18
    trainees
  • 0
    in-company editions
  • rating of
    4.5
    7
    reviews
  • dgert - direção geral do emprego e das relações de trabalho
    Tangível is a certified training entity

What you will need

Computer to work during the practical exercises

The UX Writing program

A 2-level course that grows your expertise, teaching you to write clear interface text and design strategic, multi-channel content that enhances the user experience.

No items found.

Enrol if you’re looking for:

  • Content strategy and content design
  • Chatbots and voice assistant
  • User research and testing content
  • Translation and localisation

Buy levels 1 and 2 and save 15%

Level 1

230

Level 2

300

Level 1 + 2

450
530
This is some text inside of a div block.
Enroll in program
  • Discount of 80€
  • +1 hour of individual mentoring
  • Choose the edition you want to participate in
No items found.

Enrol if you’re looking for:

  • What is UX
  • The role of a UX Writer
  • Principles and best practices for writing
  • Writing for interface elements

Buy levels 1 and 2 and save 15%

Level 1

230

Level 2

300

This is some text inside of a div block.

Level 1 + 2

450
530
This is some text inside of a div block.
Enroll in program
  • Discount of 80€
  • +1 hour of individual mentoring
  • Choose the edition you want to participate in

Frequently asked questions

Are the courses only available in an open class format?

No, Tangível Academy also offers courses in an in-company format. In-company training is tailored to clients’ needs. For more information, please get in touch with us at academy@tangivel.com.

Are the sessions for remote courses recorded?

Remote training is conducted live to encourage interaction, group dynamics, and sharing among trainers and participants. Therefore, sessions are not recorded.

I submitted an information request but haven’t received a response. What should I do?

We usually respond within 48 business hours. If you still haven’t received a response, please get in touch with us via academy@tangivel.com or phone: (+351) 968 286 928.

How can I find out when a new class opens?

You can view upcoming dates and classes on each course page.

Do the prices include VAT?

Since Tangível Academy is DGERT-certified, our courses are VAT-exempt, meaning the listed prices are final.

Who are the trainers at Tangível Academy?

Nearly all trainers at Tangível Academy are seasoned consultants from the Tangível Group. For certain topics, we enhance our expertise with trusted professionals from our close network, including partners, clients, and former colleagues.

Why choose Tangível Academy?

"Cheque formação" up to 750€

The "Cheque-Formação + Digital" from IEFP offers up to 750€ to all workers, regardless of employment status, for training in digital skills.

Quality over quantity

We believe in live training, small classes, two instructors, and time for individual sharing and questions.

No two editions are alike

We are constantly revising, testing, and updating our courses. After all, we champion human-centered design.

Other popular courses on Tangível Academy

Need help?

Get in touch

Cláudia Martin's Picture

Cláudia Martins

Academy Operations Manager

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