UX Lab in Lisbon for usability tests and UX research activities

We created a UX Lab in our premises to improve the quality of the usability tests and research we do for our clients. Now, it's also available for renting.

About our UX Lab

Our UX Lab in Lisbon is composed of a research room and an observation room.

The research room is a flexible space you can use for a wide range of research methods including interviews, focus groups, card sorting, and usability testing. It fits up to 8 people.

The observation room is a comfortable room with a lot of white boards. It has a capacity for 8 people.

The observation room is not contiguous to the research room, and we don't use one-way mirrors. Instead, the observers can see all that happens during the research session through our several cameras, and they can discuss what happens without disturbing the participants.

All rooms have Wi-Fi, available for free and without limits to all participants.

  • Versatile research room
    Our research room can be used for a wide range of research methods including interviews, focus groups, card sorting, usability testing, and other activities.
  • Remote observation
    The team members that can't be present in the observation room can easily accompany the session using our remote viewing option. A recording of the sessions is also available.
  • Practical observation room
    The room has a table, paper, sticky notes and pens to take notes. Because it's not adjacent to the research room, observers can discuss what happens without disturbing the participants.
  • Digital and tech research
    We have specialist equipment to record all user interaction showing the screen, the user’s face and audio, whether it's on mobile, tablet or desktop. We also have an eye-tracking solution.

Where to find us

Lisbon
Rua António Champalimaud, Pólo Tecnológico de Lisboa, Lote 3, 1600 - 514 Lisboa Portugal
Free parking
Free parking
at the door
Close to the airport
15 minutes
from airport by car
Close to the train station
20 minutes
from train station by car

As a researcher, you will find:

  • A flexible space so you can use a wide range of research methods including interviews, activities (eg card sorting) and usability tests (max 8 participants)
  • A waiting area where you can leave and collect participants
  • Good lighting so you can see what’s happening and get good video recordings
  • A quiet space with no sound coming in from outside or from equipment so you can hear clearly and get good sound recordings
  • A range of devices and systems you can use for usability testing to get more realistic results
  • Possibility of running usability and accessibility tests on participants’ own devices and with their own assistive technologies to get more realistic results
  • Cameras and microphones that cover the space so you get good recordings of interviews, activities, and usability tests
  • Someone else to control recordings so you can focus on the research
  • Clear video, audio and screen recordings that you can review, clip and use in presentations

As an observer, you will find:

  • Enough space for you and the team (up to 8 observers)
  • Good seating and environment so you feel comfortable for a long time
  • A space you can bring drinks and food into
  • Refreshments and snacks available
  • Clear pictures and sound so you can see and hear what’s happening in the research room
  • Ability to discuss what's happening with your team without fear of disturbing the ongoing test (the observation room is not contiguous to the research room)
  • Tables, paper, sticky notes and pens so you can take notes
  • Power sockets available so you can keep your devices charged
  • Ability to observe sessions when you're away at another site or at home (remote observation)

As a participant, you will find:

  • A friendly space so you can feel relaxed
  • Good seating and environment so you feel comfortable
  • A comfortable space to wait for your session to start
  • An accessible space that you can use in case you need mobility aids (eg wheelchair, walking frame, guide dog)
  • Possibility of bringing someone to help you if you want to
  • Easy access to the toilet
  • Appropriate refreshments and snacks

Contact us

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